 David Brown
Co-founder and President of the Edge Retail Academy, David is now the preferred business performance coach for a growing number of International clients throughout Australia and the USA. David is passionate about encouraging and then assisting business owners to achieve greater financial success, peace of mind and free time for themselves and their families. He has successfully identified the key strategies and personal qualities of successful men and women from all walks of life that have been proven to produce exceptional results. As a keynote presenter, David has presented to a variety of business clients including professional golfers, pharmacists, hairdressers (including L’Oreal International), jewelers, shopping center owners and major buying groups in such locations as Kuala Lumpur, Singapore, Australia and the United States. David recognizes that people like to do business with people they like and trust so it is understandable that his philosophies and coaching style are based around maximizing the ‘lifetime value’ of each client through a genuine ‘client friendly culture’ that delivers quality service and products and value for money (rather than the cheapest price) in an environment of trust and professionalism. In his Retail and Service Excellence Program, David first deals with the underlying need for change in this dynamic and rapidly evolving business environment and then explores ‘what’ to change in order to leverage maximum performance. He strongly believes that ‘what got you there, wont keep you there’ and is always on the look out for that point of difference that can give business owners the next Edge. Most people these days are time poor and option rich so there’s never been a better or more important time to explore new ways to …turn potential into profit. |
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 Cathy Calhoun
Cathy Calhoun is the owner of Calhoun Jewelers located in Royersford, Pennsylvania and the newly elected President of the American Gem Society (AGS.) She is a graduate gemologist of GIA and has her Certified Gemologist Appraiser degree through AGS.
She is the past President of GIA Alumni Association of Delaware Valley Guild and also a past President of the AGS Alumni Association Keystone Guild. She sits on the board of directors for American Gem Society, Women’s Jewelry Association, Unity for Charity, Jewelers for Children and Jewelers Mutual Insurance. She was awarded the Pennsylvania Jeweler of the Year in 2009.
She has been featured on Good Morning America, World News Tonight, HGTV, PBS’s Antiques Road Show, and the Travel Channel’s “Great Escapes.”
Cathy is also involved in business outside of the jewelry industry. She is the owner of Avanti Development, LLC (a commercial land development company.) She owns Café on Main, a local restaurant and she owns Spring City Elderly Housing which has 138 units for low income seniors. She sits on the boards for Spring City Revitalization, Phoenixville Homes, and is the President of Royersford Business Association.
In her spare time, Cathy has earned a 1st Degree Black Belt in Karate. She is a private pilot, scuba diver, gem hunter and road rally driver. |
 Ginger Clarke
This is the second store design with Ruth Mellergaard. The first was in 2000 when Clarke Jewelers moved 9/19 of a mile from a suburban location it had been in since 1947. This move in 2010 was 134 steps from its mall location to a main traffic corridor. |
 Henderson Cooper
Henderson Cooper, served in a career that spanned over 30 years in law enforcement and U.S. Government service. Conducting intelligence and covert tactical operations around the world, he has both survived and prospered. His experience includes teaching the methods of Trade Craft and law enforcement. |
 Jeff Corey
Jeff Corey is President and co-owner of Day’s Jewelers, a 6 store chain of full service retail jewelry stores located throughout Maine and new Hampshire. Mr. Corey began his career in the jewelry business from a very young age under the tutelage of his father in the family jewelry store. Jeff opened his own jewelry store along with his wife Kathy in 1984. In 1988, Jeff, Kathy and 2 partners purchased Day’s Jewelers. Day’s was then a 75 year old company which had shrunk from a 22 store chain to one remaining store. Over the ensuing 20 years Jeff and his partners opened 5 more stores ranging in size from 5,000 to 10,000 square feet. Day’s also operates a fully operational e-commerce website. Jeff credits the company’s success to their ability to meld traditional values of customer service and relationship selling with modern technology and sound business practices.
Mr. Corey is past President of Maine Jeweler’s Association, a member of the JCK Show Advisory Board, and was inducted into National Jeweler’s Hall of Fame in 2000. He currently serves as Vice Chairman of Jewelers of America. |
 Shane Decker
Shane Decker, president of Ex-Sell-Ence, Shane Decker Sales Academy, has a calling - helping salespeople achieve "ex-sell-ence".
He discovered the truths, he now shares, at an early age when he took a job at a jewelry store in Garden City, Kansas. "Only one person in 10 has ever held a 1-carat diamond," Shane says. "So you show it to them and let them hold it; it makes them feel privileged."
Shane started showing 1-carat diamonds to every customer that entered the store and vowed to sell 100 - a farfetched goal for a store that sold fewer than 10 such diamonds the previous year. "That year I missed my goal. I sold 72," he reports. "The next year I broke 100 and then sold well over 100 in each of the three remaining years I worked there."
With the fervor of a televangelist, Shane teaches retailers the anatomy of a sale, how to handle objections, closing skills, the art of the turnover, to recognize sales profiles and much more.
Shane’s sales secrets have been published in numerous trade publications. He has provided much sought-after sales training for more than 3,000 stores worldwide. |
 Richard B. Drucker
Richard began the GemGuide nearly 30 years ago and it has become the industry standard in colored gemstone pricing. Stuart Robertson has been the research director for the past 12 years. He has worked on research projects for major colored gem and diamond mining companies. Richard and Stuart have also served as expert witnesses regarding emerald treatments and pricing. |
Nick Failla
Nick Failla is the President of Premier Consulting Innovations, a consulting and fulfillment company that designs and implements behavioral based training and marketing programs. He has over twenty years in the jewelry business and has been a guest speaker for major jewelry industry venues throughout the U.S. speaking on such subjects as Internet Marketing, Special Events, Guerilla Marketing, Generational Marketing, Sales Training and Advertising. Premier has also addressed these subjects as an author in noted industry magazines. |
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 Sally Furrer
As a consultant, Sally has been successfully working with retail, whotesale and non-profit sectors of our industry, focusing primarily on Bridal. Prior to that, she held a position of Vice President of Merchandising for Robbins Bros. and The Shane Company two of the strongest bridal retailers in the country. |
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 Jennifer Gandia
Jennifer Gandia never thought she’d be here. And by here, she means the business started by her parents over 30 years ago. Her life was on a whole different track doing public relations and marketing for luxury cosmetics and fashion companies. Then a funny thing happened. Her parent’s jewelry store, Greenwich Jewelers was forced to move. When faced with the opportunity to create a new store, they asked for her help. This side project gave Gandia so much joy that she was compelled to reassess her career and passion. Having had an entrepreneurial spirit from a very young age, starting a business seemed like a natural next step for Gandia. She decided to take some time off to contemplate the next steps.
Barcelona proved a worthy backdrop for this year long period of contemplation, as the goal was to become inspired and write her business plan. While wandering the streets of the fabled city she began to take particular notice of the jewelry shops. It wasn’t long before she found herself recording her observations and forming ideas about what next steps her parents and Greenwich Jewelers should take. Gandia discovered that although she loved fashion, the artistry and magnificence of jewelry spoke to her in a way that was innate. She knew the store had a great foundation to build from and Gandia had learned about luxury marketing and personal style with iconic designers and fashion brands including Badgley Mishka, Piazza Sempione and François Nars. The synergy of her skill, entrepreneurial spirit and ignited passion for jewelry enabled Jennifer to make her decision.
Upon returning to New York in 2004, Gandia took her place behind the counter at Greenwich Jewelers. It was a natural progression. The timing was perfect. She immediately began to move the business forward by helping redefine the brand, and setting a course for innovation and growth. She also changed the store’s offerings from traditional to a carefully curated mix of modern classics and chic, fashionable designer collections. In 6 short years, the business has evolved from a traditional mom and pop store to one that embodies the spirit and sensitivities of the American lifestyle.
Greenwich Jewelers thrives due to their mastery of personal connection, enjoying the collaboration process and being able to help clients understand the nature of their requests. The Gandia family realizes that jewelry is many things – empowering, inspiring, heavily symbolic and oftentimes transcendent. They relish the relationships with their clients and the adoration cuts both ways, if the various rave reviews and testimonials are any indication. They are revered for their superior services and ability to really hear the customer and translate their needs and wants to a finely crafted highly personal jewelry piece. Gandia says, “Every interaction is the opportunity to make a dream come true, to create a lifetime of moments and memories through the collective effort of our team and the clients. We are lucky to have ownership in a business that is reflective of our interests. We truly love and enjoy what we do.”
The business continues on its trajectory, experiencing high double digit growth, offering busy New Yorkers highly personal service they can trust. From jewelry repair and restoration to custom design, personal shopping and jewelry consulting services, Gandia has developed Greenwich Jewelers into a well-oiled machine comprised of gemologists, designers and other specialists. In 2007, her sister Christina Gandia Gambale joined the company. By 2009, the sisters had assumed full ownership. With Christina’s background in finance and Jennifer’s marketing and PR expertise, the company is wholly sustainable, generating seven figure revenues annually. |
 Cecilia Gardner
Cecilia L. Gardner is currently the President, CEO and General Counsel of the Jewelers Vigilance Committee (JVC), a not-for-profit trade association dedicated to compliance with laws pertaining to the jewelry industry. She also holds the position of General Counsel to the World Diamond Council, an international association whose purpose is to end the trade in conflict diamonds. She is a member of the Board of Directors of the Women’s Jewelry Association and the Board of Directors of the Jewelers Charity Fund for Children. She also serves as General Counsel and Director of the United States Kimberley Process Authority Institute.
A graduate of Smith College and Hofstra University School of Law, Ms. Gardner’s professional career included positions as an Examining Attorney with the Department of Investigation of the City of New York, and fifteen years as a federal prosecutor at the Office of the United States Attorney for the Eastern District of New York. As an Assistant United States Attorney, she specialized in narcotics, money laundering, organized crime and white-collar cases. Her positions included appointments as the Deputy Chief of the Narcotics Unit and as Attorney-in-Charge in the Long Island Office. Her work included numerous international investigations and prosecutions. Ms. Gardner was an Adjunct Professor at Hofstra University School of Law, where she taught International Criminal Law.
Ms. Gardner is married to Daniel L. Feldman, Esq. and the mother of two children, Asher, 19 and Leah, 17. |
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 Ken Gassman
Ken Gassman will talk about the bridal opportunity and how it will boost your sales. He, along with several panelists, will help jewelers understand how to meet the needs of today's bridal couple while managing inventory and cash flow needed to support the necessary bridal inventory levels in your store.
After a 20-year career on Wall Street as a Consumer Analyst, Ken Gassman founded the Jewelry Industry Research Institute in 2001, which focuses on the global jewelry and diamond industry, particularly at the consumer level.
Ken is keeper of the jewelry industry numbers. He uses detailed quantitative databases combined with his interviews with jewelers and consumers across America to produce research that is published by IDEX Online.
Ken is on the board of directors of Reeds Jewelers and involved with other jewelers at the board level. He is a member of the industry share group JFP (Jewelers For Profit), and he works with several other jewelry share groups.
 Hear from Ken on why you need to attend this session.
Open to all badge holders. Breakfast will be served.
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 Amanda Gizzi
Amanda Gizzi is the Director of Consumer Communications for Jewelry Information Center (JIC), the consumer education arm of Jewelers of America. Founded in 1946, JIC is a unique resource for trend forecasting, industry information, statistics, gift giving ideas, information on the latest up-and-coming designers, jewelry history and savvy jewelry and watch shopping tips.
As a nationally recognized industry spokesperson, Gizzi is an authority on fine jewelry and watch trends. She works closely with editors of top fashion and consumer magazines, helping increase the visibility of fine jewelry and watches by providing jewelry and watches for cover shoots and inside editorial spreads as well as placing prominent features. As an industry spokesperson, she also works closely with the nation’s leading newspapers reporters to feature positive jewelry and watch articles on a regular basis. In her tenure at JIC, Gizzi has secured placements in prestigious publications such as The New York Times, USA Today, The Wall Street Journal, Town & Country, Lucky, Essence, and Brides. Gizzi also appears regularly on television shows and radio programs throughout the country where she showcases the latest trends and provides consumers with fine jewelry and watch education during major gift giving holidays. Most recently, Gizzi appeared on the nationally syndicated morning show Rachael Ray where she provided “Save or Splurge” tips. When out of the office, Gizzi teaches seminars on marketing and public relations to retailers and manufactures in the jewelry and watch industry at industry conferences nationwide.
Prior to her work at JIC, Gizzi worked with a private sector public relations firm. There she worked on large accounts, such as Samsung, as well as smaller accounts, such as Esselte. Her work at the firm helped secure invaluable placements for the clients and gave her the foundation to move forward with her career. Gizzi’s upbeat personality, hard work ethic, love and knowledge of fine jewelry and watches make her a popular spokesperson for the industry.
Amanda Gizzi is a graduate of St. John’s University where she graduated cum laude with a Bachelor of Science degree in Communications. She was also a Big East Academic All American and captain of the St. John’s University volleyball program. She is an active member of the Women’s Jewelry Association and contributes her time to Jewelers for Children. She lives in Long Island with her husband and son. |
 Victoria Gomelsky
Victoria Gomelsky has written about the luxury industry since 2000. From September 2004 until March 2009, she served as editor-in-chief of Couture International Jeweler, a Geneva-based trade journal owned by The Nielsen Co. and targeted to retailers of high-end jewelry and watches. The role required her to travel the world in search of stories spotlighting the business and design trends shaping the global luxury goods industry. Prior to editing CIJ, she was a senior editor at National Jeweler, a trade publication based in New York.
Victoria began writing for the special sections of the International Herald Tribune in 2006. That same year, she won the annual award in Editorial & Reporting at the Women’s Jewelry Association Awards For Excellence. In 2007, Victoria was named Trade Press Editor of the Year by the Jewelry Information Center in New York for exceptional coverage of the fine jewelry and watch industries.
She graduated summa cum laude and Phi Beta Kappa from UCLA with a BA in political science in 1995 and earned her MFA in nonfiction writing from Columbia University in 2002.
In addition to the International Herald Tribune, Victoria’s work has appeared in the New York Times, the Philadelphia Inquirer, Publishers Weekly, the Hollywood Reporter, Escape, The Sun and Waking Up American: Coming of Age Biculturally, an anthology published by Seal Press. Although she specializes in jewelry and watch writing, her greatest love has always been travel—45 countries and counting.
Victoria was born in St. Petersburg, Russia and emigrated to the United States in 1978. She lives in Los Angeles. |
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 Gary Gordon
Gary Gordon, CPA, is the third generation of his family’s 106 year old business, Samuel Gordon Jewelers in Oklahoma City. Gary has given seminars at all major trade shows, for many years, has been quoted in, and the subject of, many articles in all the jewelry industry trade magazines, and has been the chairman of the board of the Jewelry Information Center, a board member of the Jewelers For Children, a sponsor of the GIA Career Fair. |
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 Adam Graham
Adam Graham is the Marketing Manager for the American Gem Trade Association (AGTA), a not-for-profit trade association whose mission it is to promote the sales and use of natural colored gemstones and cultured pearls. Adam is a well-known industry presenter on a variety of topics and has spoken at the AGS Conclave, JCK Las Vegas Show, AGTA GemFair Tucson, the Smart Show and many state associations. He formerly served as a jewelry manager for Saks Fifth Avenue, Vice President of the Rapaport Group and as Director of Marketing for the American Gem Society. |
 Luisa Graff
Born in Lima, Peru, to an American father and a Peruvian mother, Luisa escaped the country by herself at age 12 when the government was overthrown and all major industries nationalized by then dictator “Juan Velasco”.
Her father was originally from Colorado and she made her way to Colorado Springs, joining her older sister and an elderly aunt to “start over.” It would be years until the family was re-united. Speaking only a few words of English and in need of money, she smiled her way into part-time work at a local jewelry store.
A spring-board diving scholarship enabled her to attend college at Claremont McKenna College as a Biology Major, and not long thereafter she earned honors as the first female Graduate Gemologist in the Western United States certified by the Gemological Institute of America (GIA). Gaining valuable experience as a partner at the same store where she worked as a young girl, Luisa ventured out on her own in 1999 and established “Luisa Graff Jewelers.” Her mission was to serve with love.
Luisa Graff Jewelers grew rapidly, attracting national attention for sales success and yielding many invitations to speak at different national forums. Luisa has a passion for sharing her knowledge with everyone she can. She began speaking in 2000 at the Professional Jewelers Show, and has continued speaking for many different organizations like JCK, American Gemological Society, Conclave, Jewelers of America of Louisiana, and the Independent Jewelers Organization. The store ranks among the top independent jewelry retailers in the country, with a single location in Colorado Springs. Luisa has also had the honor to speak at The United States Air Force Academy, sharing her knowledge about diamonds with the cadets. She also gives her time to numerous local organizations speaking about a variety of topics. In 2008, Luisa Graff Jewelers was awarded the Excellence in Customer Service award by the Better Business Bureau, and most recently was named Best Jeweler in Colorado Springs for the tenth year in a row!
A self-described “science nerd”, Luisa believes in knowing and teaching the gemology behind the jewelry as a basis for assessing quality and value. She travels all over the world to find unique items to support her passion for high quality. Supported by a very capable staff of 20 professionals she considers family, her goal is to deliver on the promise made to every customer of “Helping You Be Unforgettable!” |
 Patrick Housel
Patrick Housel is a marketing professional with 7+ years of direct to consumer private label and co-brand marketing experience. Mr. Housel is responsible for marketing, campaign management, enhancement services and public relations. Prior to joining TD Retail Card Services, Mr. Housel spent 5 years at Macy’s Credit and Customer Services in various roles within the Credit Marketing Department. Mr. Housel was a Manager on the campaign management team at Macy's Credit and Customer Services. He specialized in campaign test design, campaign management/execution, and marketing effectiveness analysis for in-store, Co-Brand, and 3rd party product campaigns sent across multiple channels. Patrick was also responsible for ad-hoc and Visa portfolio analysis. He also managed the reissue of 10MM credit cards annually and acquisition of private label and co-brand customers. |
 Johnny Hazboun
Hazboun holds 12 years of experience in strategic management and market development. He helped commercialize various products and services in both the healthcare and the IT industries. Upon TJS’s success in RFID tracking for jewelry in the Gulf States and Europe, Johnny joined TJS to help US jewelers adopt this technology. |
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 Jennifer Heebner
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 Debbie Hiss
Debbie has been involved with all aspects of sales and product training throughout her 33-year career in the jewelry industry. She has held positions with GIA, JCK Magazine, the American Gem Trade Association, the Diamond Promotion Service, and was recently a global trainer for Hearts On Fire. Currently, she is consulting with the American Gem Society Laboratory, among others. From disseminating product knowledge to improving sales performance, Debbie combines expertise, experience and humor to engage audiences in learning new skills that will enhance results at every organization. |
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Philip Holden
Philip Holden has over three decades of experience in the running of transitional events for the jewelry industry and is President of The Gordon Company. He began his career in 1969 with Reliable Stores Corporation in the Morton’s Jewelers division. The following year he became a store manager and then went on to open the new Barclay Jewelers store in Richmond, VA for Reliable.
In 1979, Holden took a management position with the venerable Richmond firm, Schwarzschild Jewelers working in the newest branch of the company at Regency Square. During this time, he also completed the GIA courses to earn the Graduate Gemologist title.
Holden left Schwarzschild in 1983 to join Gordon Brothers where he spent over 20 years leading a wide variety of liquidations and special event sales throughout the U.S. He reported directly to Philip Gordon, the nation’s leading authority on jewelry liquidations. Holden personally conducted over 50 store closing and Going Out of Business sales. In 1989, he became Director of Operations for Gordon Brothers where he managed well over 200 jewelry liquidations and distressed asset sales. His clients included many of the best known names in the jewelry industry.
In 2004, Holden joined Philip Gordon and Jeffrey Gordon to form The Gordon Company, a firm specializing in the liquidation of retail jewelry inventory through special events, store closings, going-out-of-business and bankruptcy liquidation sales. Holden has spearheaded numerous successful sales events for some of the highest profile guild jewelry retailers and directed many of the nation’s largest high-profile bankruptcy liquidation sales including Tyringham Holdings (the parent company for Shreve, Crump & Low and Schwarzschild Jewelers), Alpha Omega, Christian Bernard, and Fortunoff.
In addition to creating the business plans and financial models for The Gordon Company’s liquidation activities, Holden acts as an appraiser to the banking institutions used by many prominent jewelry companies. His appraisal work ranges from single store operations to some of the largest chains in the country. He is called upon as an expert by insurance companies, bankruptcy attorneys, work-out specialists, turnaround managers and investment bankers for his unique insights into the jewelry industry and his up-to-the-minute understanding of the financial issues and trends confronting today’s jewelers.
The Gordon Company is a sustaining member of the American Gem Society and is the publisher of the Retail Jewelry Insights newsletter. The newsletter is published as events warrant, RJI™ is an impartial, authoritative source of information and critical analysis of business trends to help retail jewelers make informed decisions.
Certified Gemologist, AGS
Graduate Gemologist, GIA
Newly elected member of the Board of Directors of the Jewelers Board of Trade |
 Paul Holewa
Paul Holewa has been a gem and jewelry industry journalist for nearly 15 years. He learned about the industry firsthand in Bangkok and Chantaburi, Thailand, regional and global hubs for colored stone, diamond and jewelry production. For most of his years as a trade journalist, Paul has specialized in small business management articles, developing magazine and online blog content to help jewelry store owners better mange their store and increase jewelry sales.
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 Douglas Hucker
Douglas Hucker combines dynamic public speaking ability developed through many years of addressing jewelers conventions, seminars, and training sessions with an in depth knowledge of estate, antique jewelry, colored gemstones and diamonds. He provides new strategies to help the retail Jeweler expand their business through comprehensive training, establishing efficient in house training methods, and by improving promotional and marketing techniques.
Mr. Hucker spent eight years at GIA, first as an instructor of diamond grading and gemstone identification, and then as Manager of the Institute's Extension
Division, where he was responsible for gemology classes taught to jewelers in major cities throughout the United States, Europe and the Orient.
Mr. Hucker specialized in importing fine gemstones into the United States. He has served on the Board of Directors of the American Gem Trade Association, the American Gem Society, was Director of Marketing for Krementz Gemstones, one of the oldest jewelry manufacturing firms in the United States, and was President and partner of The Registry Ltd., a firm specializing in antique and estate jewelry.
As Chief Executive Officer of the American Gem Trade Association, Mr. Hucker represents the premier organization of United States and Canadian colored gemstone professionals. The organization is comprised of colored gemstone importers, retail jewelers, jewelry manufacturers, appraisers, and other industry related professionals. The AGTA, headquartered in Dallas, TX, is primarily responsible for the promotion of natural gemstones in the United States. The industry leader in the efforts to advance ethical and professional sales of natural colored gemstones, the AGTA also operates the Gemological Testing Center, the premier colored gemstone testing laboratory and research facility in the United States. |
 Brad Huisken
Mr. Brad Huisken has been in sales since 1981. Since the early seventies he has been directly involved in all aspects of sales. His experience and knowledge have enabled him to author the highly acclaimed book I’m a Salesman! Not a Ph.D. and his new book Munchies for Salespeople! Sales Tips You Can Sink Your Teeth Into. In addition, he has developed the PMSA Relationship Selling Program, the Train The Sales Trainer Course, the Professional Sales Management Course, The Mystery Shoppers Kit, The Weekly Sales Meeting Training Series, The Salesperson’s & Sales Manager’s Aptitude Test for new hires and The Salesperson’s & Sales Manager’s Proficient Exam for existing professionals the Employee Handbook and Policy & Procedures Manual and his new Weekly Sales Training CD Series.
For more than fifteen years, he has been doing sales and management seminars all over North America, Australia and India. His company IAS Training, which he started in 1996, delivers public and private seminars and in-house consulting on both sales and sales management. In addition, his company sells books, CDs, audiotapes, DVDs, and videotapes on these subjects. Bad uses practical methods, realistic strategies, and useable techniques to help increase sales through providing exceptional customer service. His seminars are fun, motivation and educational. |
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Marty Hurwitz
In 1985, Mr. Hurwitz founded MVI to offer market research services to the consumer goods industries worldwide.
MVI's market research services provide clients with critical strategic analysis with an overarching perspective gained from years of experience with every sector of the product pipeline.
In 2001, Mr. Hurwitz created the Jewelry Consumer Opinion Council®, an internet based market research and analysis system, to help the consumer goods industries better understand what consumers think about product, pricing, style and service.
MVI's clients include mining, manufacturing and retail companies throughout the world. |
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 Becka Johnson Kibby
Becka Johnson Kibby is an independent jewelry educator and consultant, as well as the National Sales and Training Manager with The Q Report. Becka presents specialized training in the areas of selling skills, jewelry product knowledge, communication and retail management. Her nearly 20 years of experience in retail jewelry, working for Robbins Brothers The Engagement Ring Store, Borsheims Jewelry Co., Helzberg Diamonds and Jay B. Rudolph (Finlay) have included both training and management positions. Becka is also the co-President of the Women’s Jewelry Association, Los Angeles Chapter.
Becka is a Graduate Gemologist (GIA) and worked as an instructor with the Gemological Institute of America. She has conducted seminars and training programs for retail jewelers across the United States and Internationally. With a passion for jewelry and an understanding of today’s competitive marketplace, Becka believes that education is the key to continued success in the jewelry industry. |
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 Bill Jones
Graduated Pine Bluff High School 1982
Attended University of Arkansas at Fayetteville & member of Phi Delta Theta fraternity
1985 Graduate of Gemological Institute of America
1991-1993 President of Razorback Chapter of Ducks Unlimited
2000 President of Arkansas Arts and Science Center and served on the board from 1997-2001.
Member of Lakeside United Methodist Church, serves on various committees and member of men’s weekly bible study.
Avid hunter
Baseball Coach for many years
Married 25 years to Sharri Wyatt Jones with 3 sons William Jones IV( freshman at University of Arkansas at Conway), Wyatt Jones(Sophomore at Watson Chapel High School) and Joe Cook (Sophomore at University of Arkansas at Pine Bluff). |
 Jay Lell
With over 30 years of experience in the jewelry industry, Jay is a Graduate Gemologist, and former Resident & Extension Instructor of the GIA (Gemological Institute of America). He held the position of Training Director for Mayor’s Jewelers of Florida, and was the Director of Education for the AGS (American Gem Society), and holds the AGS title of Certified Gemologist Appraiser. Jay was Director of Training & Business Development for DWA Communications, and handled all the training for the DPS (Diamond Promotion Service of DeBeers) throughout North America.
Jay then led a new Rapaport Group Division for Training & Consulting Services, as Director of Training, and handled special projects and global trade shows for the group. Following Rapaport, Mr. Lell held the position of Key Account Development Manager – North America, for DTC/DeBeers sight holder Overseas Diamonds of Antwerp, Belgium. He currently holds the position of Staff & Business Development Director for J.R. Dunn Jewelers of Lighthouse Point, FL. Mr. Lell is also actively involved as a consultant/presenter for many jewelry trade groups including AGS, IJO, JA, JCK, RJO, promoting education and professionalism in the industry.
Jay’s interests include: music, theatre, art history, travel, adventure bicycling, and skiing.
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 Pam Levine
Pam Levine is the founder and president of Levine Design Group (LDG) a leading source for fine jewelry and luxury industries. At LDG Pam leads a team of experienced professionals creating brand and positioning strategies, marketing, retail assessments, store design, packaging, graphics, signage and display solutions. LDG provides clients with a clear, integrated brand experience and a powerful presence in the marketplace.
Pam established LDG in 1993 after a fifteen-year career in the jewelry industry as a jeweler, product developer, designer, manufacturer, and design director. |
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Sasha Lezhnev
Sasha Lezhnev is Executive Director of the Grassroots Reconciliation Group and co-founder of the campaign, led by the Enough Project, to stop the trade in conflict minerals. With GRG he works with former child soldiers in Uganda to regain a normal life again through reintegration projects. He was previously Policy Adviser at Global Witness and worked for 2 1/2 years in Uganda as Senior Program Officer with the Northern Uganda Peace Initiative and peace process advisor to the northern Uganda mediator. He is author of the book Crafting Peace: Strategies to Deal with Warlords in Collapsing States and previously worked with the International Crisis Group's Africa Program and the U.S. Institute of Peace. He holds a Master's in International Relations from Cambridge University and a B.S. in Foreign Service magna cum laude from Georgetown University. You can reach Sasha at sasha@grassrootsgroup.org. |
 Andy Lucas
Andy Lucas, G.G. G.J., has been with GIA since 1990. Andy was a resident gemology instructor for 7 years until 1997. Since that time, Mr. Lucas has been a subject specialist with Course Development and is currently Course Development’s Product Manager, Gemology.
Prior to Andy’s career with GIA, he founded and operated an international wholesale and retail jewelry business, where he bought and sold loose colored stones, diamonds, pearls and finished jewelry. Andy is also a Registered Master Valuer and has written many appraisals. Andy now works extensively with GIA’s course development, but also presents seminars on jewelry, colored stones and diamonds. |
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 Andy Malis
Andy Malis is President of MGH, a full-service marketing communications firm whose jewelry clients include Smyth Jewelers and Wedding Day Diamonds. He has consulted with dozens of independent jewelers, helping them differentiate from their competitors. He has over 25 years of experience and regularly writes and speaks on marketing. |
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 Christina McGuinness
Ms. McGuinness is responsible for new business development heading up TDRCS’ sales team throughout North America. Prior to joining TDRCS 2 years ago, Ms. McGuinness spent 11 years in GE’s Retail Consumer Finance division in a variety of roles including new business development, marketing and account management for Fortune 500 companies. |
 Megan Meindering
Converting from a social networking naysayer to a Facebook friend, Megan both embrasses and utilizes the technology that is helping retail jewelers shift their marketing from monologue to dislogue.
As a ghostwriter for many retail jewelers’ social media efforts, Megan’s often “split-personality” enables her to view social media from both the retailer and consumer perspectives. It’s thus unique insight combined with the daily practice of social networking that makes Megan a sought after speaker on the Social Media topic.
From faceless…to Facebook (and beyond), enjoy the actionable and manageable tips for managing and succeeding in a social media world during this session. |
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 Ruth Mellergaard
Ruth has 30 years of interior design experience planning, designing and detailing jewelry stores. She is a lighting expert and colour and materials stylist. All of Ruth’s projects incorporate her strength of image creation through her understanding of consumers, trends and market positioning. |
 Mark Moeller
Mark Moeller has been active in the family jewelry business since 1968, when he began as a part time sales associate while attending high school. Shortly after deciding to develop a career in the jewelry business, he developed an interest in goldsmithing. After attending various GIA jewelry arts courses, he organized and operated R.F. Moeller Jeweler's jewelry manufacturing and repair department. While nurturing his interest in jewelry arts, Mark developed an interest in Gemology. He enrolled in the Gemological Institute of America, graduating with a Graduate Gemologist degree in 1982. In 1988, Mark became the first "CGA" Certified Gemologist Appraiser in Minnesota.
In 1989, R.F. Moeller Jeweler completed its succession plan, and Mark was named President and CEO of the Company. In 1991, Mark exercised his option to purchase the business and is now the sole owner. Since he became owner, Mark took the one-store, sub-million dollar family operation to a three-store, $10+ million family operation.
Mark is recognized throughout the industry as an expert on jewelry store management and is frequently asked to write and lecture on the subject for organizations throughout the United States. In fact, Mark was the most requested speaker from the Jewelers Education Foundation and has been elected to the National Jewelers Retail Hall of Fame.
Affiliations include: Vice President, Muscular Dystrophy Association; Past President, Highland Business Association; Vice President and Treasurer, Highland Area Community Council; General Legislative Chair, St. Paul Business Review Council; Chairman, Highland Village Task Force; Chairman, Ford Bridge Task Force; Member U.S. Carat Club; Member, JCK Advisory Board; Chairman, Board of Managers, AGS Laboratories; Incoming President, American Gem Society; Board of Directors, St. Paul Area Chamber of Commerce, Board of Directors, Gillette Children’s Hospital Foundation. |
 Randi Molofsky
Randi Molofsky is a respected journalist and consultant with a decade of experience in the fine jewelry and gemstone industries. Author of non-fiction title "A Girl's Guide to Buying Diamonds" (Rockport, 2005) and former fashion editor of National Jeweler magazine, her work has also appeared in W, New York, JCK and Robb Report, among many others. In addition to work as a strategic consultant for industry organizations and high-profile designers, Randi is the U.S. Correspondent for TJF magazine (Trends, Jewelry, Forecasting) out of Milan, Italy and Chief Curator for Portero Luxury (www.portero.com), the leading online marketplace for authentic pre-owned and vintage luxury merchandise. |
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 Marie Helene Morrow
We have eight stores, all in Puerto Rico – an island that has been in recession for the last four years, and yet we have added five stores in that time. |
 Deborah Nazarian
Deborah Nazarian-Kady is a partner/owner in Nazarian Jewelers, a family business established in 1943, operating in Massachusetts and New Hampshire. Deborah is a graduate of Babson College with a BS in Entrepreneurial Studies and Marketing. Her responsibilities include hiring and managing staff, sales and marketing promotions, new product development and market introduction, supplier interface, custom jewelry designer and family business integrator.
Current challenges for Nazarian Jewelers include growing the business during current economic times, integrating independent retailing with the Internet to serve emerging markets, and succession planning for the family business.
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Kate Peterson
Kate Peterson is the President of Performance Concepts, Inc., a company dedicated to providing innovative and effective consultation in the areas of organizational design and development, retail operations, human resource management, sales and consumer behavior, and training, and education focused on the learning needs of the Luxury Industry.
Kate Peterson has over 30 years’ experience in retailing, in every capacity of management, operations and training, in companies ranging in size from 1 to 1000 stores, having held senior operations and training executive positions with JB Robinson Jewelers, Kay Jewelers, Sterling, Inc. and Littman Jewelers prior to founding Performance Concepts.
Ms. Peterson is a member of the Board of Directors of the Diamond Council of America. She is also the Training and Performance consultant to the Leading Jewelers of the World, an organization of high-end fine jewelers committed to providing the Ultimate Jewelry Buying Experience. Along with her Performance Concepts’ team, Kate provides training and business consultation services to retailers, manufacturers and trade organizations worldwide. She has conducted workshops for education programs held in conjunction with JA International Jewelry Shows as well as JA Regional conferences, Couture International, The Centurion Show and the JCK Shows and has appeared at numerous other trade venues. She is a frequent contributor to Jewelers’ Circular Keystone Magazine, and the Rappaport Diamond Report and is a regular columnist for In Store Magazine.
Performance Concepts, Inc. provides professional, product and organizational development at all levels of sales, operations, production and management, while paying particular attention to the learning styles and performance patterns of the career retailer and the behaviors and purchase patterns of the luxury consumer. Performance Concepts was founded to meet the education, training and business development needs of specialty retailers and their suppliers. We provide innovative, practical and affordable products and services, specifically designed with the retail user in mind. We design and deliver professional and organizational development and training at both the sales and management levels, while paying particular attention to the learning styles and performance patterns of the career retailer.
Rooted in experience, committed to excellence and driven by a passion for our industry and our clients, our ultimate goal is to facilitate the changes in perspective that help luxury retailers and their suppliers develop and improve their teams, their businesses and, ultimately, their lifestyles. |
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Paula Peterson
Paula Peterson is the President of Crown Luxury Consulting, an independent consultancy firm that advises global companies on new ventures, brand strategy, product development, distribution, marketing, and media planning. Ms. Peterson is a noted industry speaker on leading trends and changing attitudes among affluent consumers. She researches and profiles trends and leading competitors in the luxury goods space. Ms. Peterson has held key positions with world-class brands and companies including Cartier, Tiffany & Co., Harry Winston, Van Cleef & Arpels, Harrods of London and Walt Disney World. She has managed various channels of distribution (wholesale, retail, e-commerce and direct marketing). Her clientele has included Royal Asscher Diamonds (Amsterdam), Georg Jensen North America, Tumi, Chad Allison Designer Jewelry (USA), Leon Hatot Watches (Switzerland), World Trade Fairs Ltd. (Hong Kong), GoldAvenue (e-commerce) and AngloGold (South Africa). |
Nick Pirie
Nick is a marketing professional skilled in creating new market segments and has been involved in making non-traditional marketing effective and affordable using technology for the last 6 years. Nick is currently the Executive Rockstar (aka Vice President of Promotions) at SCVNGR, a mobile platform that powers high-tech mobile games to engage consumers and drive store traffic & sales. Most recently SCVNGR has secured Google as an investor and partner making them officially "kind of a big deal".
Nick has made his name working with jewelers around the country and has established the company as the premier advertising and promotional opportunity for the jewelry industry. He is responsible for successfully executing promotional campaigns across North America packaging media and SCVNGR’s unique products to deliver a tailored solution for customer’s in their local market. Nick has been featured on network television (CNN, NBC Charlotte Today Show, FOX Arizona Morning) and has worked closely with high profile media outlets and major jewelry suppliers from coast to coast. Prior to SCVNGR Nick helped lead an international entrepreneur development program at the University of Massachusetts while working on his MBA. Nick also holds a Bachelor of Arts degree in Marketing from Eller College of Management at the University of Arizona. |
 Frank Proctor
Frank Proctor, a published and quoted authority on luxury and consumer marketing, has lead international and national clients through many successful brand development programs in the fashion, fragrance and cosmetic industries. Frank has over 23 years of marketing experience in both the mass and prestige consumer and trade marketing segments, including 11 years of marketing experience in the fine jewelry industry. His brand, media and retail experience spans over multiple distribution channels including corporate, mass, luxury, independent and franchised organizations.
In 2004, he co-founded Luxury Brand Group, a Southern California-based luxury marketing and brand communications agency handling all aspects of marketing, branding, public relations, product placement, advertising, media planning and buying for various jewelry, luxury and home décor clients.
From 1998 to 2004, Frank was Vice-president/Director of Marketing of the Platinum Guild International, an organization that repositioned and built the current market for platinum jewelry in North America. As a result of his strong and successful marketing direction of the guild, platinum consumption for jewelry increased over 2000% and became the preferred metal of choice for all fine jewelry in the United States.
Prior to the Platinum Guild, Frank was Director of Corporate Communications for Bijan Fragrances Worldwide where he was instrumental in one of the most successful worldwide fragrance launches in history, Michael Jordan Cologne.
Previous experience includes Mattel where he created, implemented and managed consumer promotions for Mattel’s top-selling worldwide brands including Barbie and Hot Wheels. Frank has also worked for leading fashion and cosmetic companies and appeared in/on numerous broadcast and print media outlets highlighting fashion and jewelry trends.
Frank is a member of many jewelry industry organizations including the 24 Karat Club of Southern California and the Women’s Jewelry Association. He is also a member of Fashion Group International, Beauty Industry West and the Luxury Marketing Council of America. |
 Michael Rae
Michael Rae is the Council for Responsible Jewellery Practice's Chief Executive Officer. Previously, Michael worked for almost 17 years with WWF (formerly known as the World Wildlife Fund), leading WWF's international work on mining. Michael led the WWF Mining Certification Evaluation Project and has been a member of several global mining and minerals initiatives, including the IUCN Working Group on Extractive Industry and Biodiversity and the IUCN/International Council on Mining and Metals Advisory Group and the Working Group for the GRI Mining and Metals Sector Supplement.
Michael is a board member of the International Cyanide Management Institute.
As CEO, Michael is responsible for the overall management and direction of the Council as well as acting as the Council's key spokesperson. Michael reports directly to the Board of the Council. |
 Ron Ringsrud
Ron Ringsrud, owner of Ronald Ringsrud Co., was the host and guide in Bogotá for visits to the emerald marketplace from foreign buyers since 1986. He has also hosted groups from the L.A. County Museum of Natural History and the G.I.A. on their trips to the Colombian emerald source. Six blocks from downtown Bogota's famous Emerald District, Ronald has acquired a comfortable and convenient residence in Bogota where invited buyers can stay as an alternative to hotels while in Colombia's capital city.
Ronald Ringsrud Co. is a wholesale emerald importing business based in Saratoga, California, and Bogotá, Colombia. We exhibit annually at the Tucson Gem Show and the JCK show Las Vegas. |
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 Stuart Robertson
Richard began the GemGuide nearly 30 years ago and it has become the industry standard in colored gemstone pricing. Stuart Robertson has been the research director for the past 12 years. He has worked on research projects for major colored gem and diamond mining companies. Richard and Stuart have also served as expert witnesses regarding emerald treatments and pricing. |
 David Rocha
David is the executive director for Jewelers for Children, the industries charity. He has served in the capacity for 6 years and has been in the jewelry industry for more than 20 years. |
 Gary Roskin
Gary Roskin, graduate gemologist, author, journalist, and one of the world’s most highly regarded authorities in the art and science of diamond grading, is now the host for the new online gemstone magazines, the Roskin Gem News Report. Former Gemstone Editor for JCK Magazine, Roskin has covered the international colored gems market, as well as gemological subjects on diamonds, and the estate gemstone/jewelry market for over a decade.
With over 30 years of professional laboratory diamond grading, supervising, training, monitoring, and reporting, Gary Roskin has provided jewelers and appraisers valuable diamond grading tips and techniques. Author of “Photo Masters for Diamond Grading,” this book was one of the best selling reference books at GIA’s Bookstore, with approximately 3500 copies sold. [Currently out of print.] This past Fall, Gary took on an additional role of adjunct instructor, teaching gemology at the Fashion Institute of Technology’s Jewelry Design Department in New York City.
Roskin began his career as a fourth generation retail jeweler in Marion, Indiana. He studied at the Gemological Institute of America (GIA) in Santa Monica, California, and worked there from 1977 through 1992; 6 years as Assistant to the Director of the Los Angeles GIA Gem Trade Lab, 3 years as a resident gemology instructor in both diamond grading and colored stone / gem identification, and 5 years as Executive Director of the GIA Alumni Association. From 1992 through 1997, Roskin was Assistant Director of the European Gem Lab in Los Angeles.
Roskin is a Graduate Gemologist and Fellow of the Gemmological Association of Great Britain. In 2002, Roskin was nominated for the Accredited Gemologists Association Antonio Bonanno Award for Excellence in Gemology, and in 2001 was the recipient of ISA’s Media Award for his feature story entitled, “Bad Appraising Lands Good Jeweler in Court.” In 2004, Roskin was awarded several Richard T. Liddicoat Journalism Awards Honorable Mentions from the American Gem Society. |
 Ron Samuelson
Right place, right time is the best way to describe Ron Samuelson’s experience in the diamond business. Although he stepped right into a leadership position in his family’s 87 year-old diamond business, the fact that he did this in the early 90’s, just as the internet was emerging, offered him a unique opportunity. He immediately saw the power of online marketing as a way of helping him elevate his game and become a force in Baltimore’s diamond landscape. By leveraging his knowledge of diamonds and his understanding of all things digital – website, social networking, blogging and email – he has helped Samuelson’s Diamonds become the area’s leader in online diamond buying and selling. Ron also started the Facebook Diamonds Fan Page, with almost 300,000 Diamond Fans interacting every day. He has been featured in Baltimore Magazine’s 40 under 40, profiled in the Wall Street Journal and leads the Facebook Jewelers Network, the cutting-edge resource for jewelers on the world’s most popular social networking site. Ron is an active member of Microgiving.com and serves on the Board of Directors of The Dr. Michael Feinglass Cancer Foundation. An avid musician, Ron and his band headline the annual Feinfest Benefit Concert. Ron lives in Maryland and is married with two children. |
Michael Schechter
For nearly 10 years, Michael Schechter has worked in his family's business, Honora, a Freshwater Pearl Jewelry company based in New York City. He currently works as the Director of Community and is the primary writer for The Honora Blog . He also serves on the Executive Board Gen-Next Jewelers, a community in which the next wave of jewelry manufacturers and retailers can connect and act as a resource for one another. |
 Abe Sherman
Having grown up in the industry, Abe Sherman, a 2nd generation retailer, helped form Buyers International Group (BIG) which originated as buying group for a select group of retail jewelers. Through his insight and industry knowledge stemming from 30 years as a retailer, BIG began consulting for jewelers providing innovative solutions to analyzing inventory resulting in improved buying decisions, inventory turn, and profit margins.
For the last 8 years, Abe has been writing an industry newsletter, BIG Times, which are published periodically in InStore Magazine. Abe has an uncanny ability to understand what is happening in the industry and economy and interpret the impact on retailers. Topics such as Supplier of Choice and the Internet inspired Abe to develop technology solutions to help retailers stay on top of their game. BIG’s latest inventory management and merchandise solution Balance to Buy Online, teaches how to analyze the big picture and drill into the details to unlock much needed cash tied up in non-performing inventory.
Mr. Sherman is an invited guest speaker for numerous industry meetings and events including JCK Las Vegas, AGS Conclave, JA New York, West Coast Jewelry Show, Leading Jewelers of the World, various state Jewelers Associations (JA), and numerous jewelry performance groups and organizations. |
 Patrick Slavenburg
Patrick's internet experience dates back to 1985 when he worked as a physics student on one of the major global computer networks that preceded the internet. After getting his Masters degree he worked in materials science research where he continued to develop a deeper understanding of how humans can use "the internet" to connect, collaborate and interact. It was also during that time that he got a taste for gemstones by studying their beauty on an atomic level.
In the late 90's he started working in international business where the internet was used in a decidedly different manner: to create business, support sales and do online marketing. In 2002 he moved to Silicon Valley working with both Fortune 100 companies and small internet startups allowing him to tap into his lifelong experiences in the "virtual world". Patrick has been featured in several publications and spoke at different conferences in Silicon Valley.
He co-founded Farlang.com to provide the gem and jewelry community with a way to be found, heard and connect with the consumer in the right way, at the right moment. |
 Dr. Fiona Solomon
Fiona joined the Council in October 2007, based in Melbourne. Her role is to oversee the design of the RJC Certification system, including standards, guidance and resources for Members, as well as the implementation requirements of the system. She is working with a range of stakeholders to achieve this goal, with a view to continual improvement of the system in the coming years of operation.
Prior to joining the RJC, Fiona led a small team of researchers focused on social and sustainability issues of the minerals industry at Australia’s Commonwealth Scientific and Industrial Research Organisation (CSIRO) for more than ten years. She was seconded to WWF to project manage the Mining Certification Evaluation Project during 2002-2004. She has authored and contributed to many reports and publications on social and ethical accountability and sustainable development in the mining industry, and in technology governance more generally.
Fiona has a Bachelor of Engineering (Hons 1) and a PhD in philosophy of technology both from the University of Queensland, Australia. She has also completed postgraduate subjects in international political economy and global environmental politics at the University of Melbourne. |
 Jacques Voorhees
Jacques Voorhees is best known as the founder and former CEO of Polygon, the company that arguably first brought online social networking to the industry back in 1984, with its social and business discussion forums. Polygon’s social networking forums are responsible to date for three marriages and one divorce, in addition to over a quarter century of business information exchange. Jacques’ current venture is VeriChannel, a provider of e-marketing and information-sourcing systems for the industry. |
 Alex Twersky
Alex Twersky is professional marketer with over 16 years experience in the areas of marketing, communications, business strategy and public relations. He has enjoyed a long career in marketing and business development, working with some of the best-known brands in the world.
Mr. Twersky is the President of Finesse Diamonds, where he has served since 2001. At Finesse, he has been responsible for the positioning of the company and its numerous brands in development, and he has managed the marketing strategy and global brand launch for The Eighty-Eight®, a patented 8-sided diamond with 88 facets that is Finesse’s flagship brand. Mr. Twersky’s marketing activities for Finesse are centered on all major global consumer markets, including the U.S., Europe, and Asia, so he has cultivated an extensive knowledge of the retail, manufacturing, and distribution sectors. Mr. Twersky is responsible for all of the company’s beneficiation activities, including overseeing its polishing operations as a DTC Sightholder in Namibia; exploring new beneficiation opportunities across other parts of Africa; and launching meaningful, socially responsible brands built around the company’s polishing efforts in Africa.
Prior to joining Finesse, Mr. Twersky worked as an independent marketing consultant for various Fortune 1000 companies, and spent over 9 years in various marketing posts at SCHOLASTIC, a major global children's media company, where he built from scratch a multi-million dollar international licensing and distribution business for Scholastic's branded digital content. |
 Holly Wesche Conn
Holly Wesche Conn is the third generation of a jewelry family, and is the owner of Wesche Jewelers in Melbourne, Florida.
She is an AGS Certified Gemologist, a Past President of the Florida Jewelers Association, and she serves on the Jewelers of America Board of Directors.
Holly has a passion for the jewelry business and has been interviewed for several jewelry trade magazine articles. She has given many seminars in her community and has been a featured speaker at numerous jewelry industry events (JCK Shows, JA state affiliate conventions, AGS Conclaves, and IJO Shows). In 2008, Holly was named one of the 100 Most Influential Business Leaders in Brevard County by Space Coast Business magazine.
Wesche Jewelers is Brevard County’s largest independent jeweler with a professional staff that includes two Certified Gemologists, a Certified Gemologist Appraiser, two talented jewelry designers, and a master jeweler. In September of 2006, Wesche Jewelers moved into their new location: a 15,000 sq. ft Mediterranean-style building. In 2007, their new store placed 4th in INSTORE magazine’s America’s Coolest Stores contest. |
 Paul Wilder
An accomplished business professional, owner and entrepreneur with experience in sales, marketing, operations and manufacturing for both the retail and wholesale garment, home furnishings and jewelry industries.
As President of two jewelry wholesale and retail businesses for over two decades, Paul has developed a critical sensitivity for the growing security and safety challenges that surround our present day jewelry environment.
Because of the blatant disregard for human value from criminal elements who prey upon ignorance, and because of their level of sophistication and criminal professionalism, this has brought an end to not only innocent lives, but a need for heightened vigilance and calculated actions in the way the jewelry industry must conduct business.
Teaming up with Henderson Cooper, a highly experienced international law-enforcement specialist, they bring invaluable security seminars with concrete education and methodology to aspects of risk, to transporters, sales people, retailers, store personnel, dealers and manufacturers in the jewelry sector.
Please contact us for group or company instruction, for what out-weighs the loss of production or expenses is the loss of life. Time and life is now of the essence. |